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Kronos Feedback

Thanks for testing Kronos. Your feedback is really important to making improvements. Please be frank and candid.

Basic Info

Who are you?

What are you?

Partner

Associate

Overall, how do you feel about Kronos?

1 stars

2 stars

3 stars

4 stars

5 stars

Has Kronos changed your docketing workflow?

Yes

Functionality

When answering these questions, please think only about the functionality of the product as you used it (or didn't use it) in the past period. For now, don't think about other features that it could have.

Kronos Caught All My Matters

Yes

Kronos Merged Together Separate Matters

Yes

Kronos Missed Material Blocks of Time

Yes

Kronos' Narratives Were Paste-able to Intapp "Out of the Box"

Yes

I Bill More Time with Kronos

Yes

Not Sure

Docketing is Less Unpleasant with Kronos

Yes - way less

Kinda - it is what it is

No - it's just as unpleasant

Something else

Non-Billable Content

Currently, Kronos includes "non-billable" matters in the daily docket list. This requires it to include e-mails and calendars that have been classified "non-billable" in the clustering exercise to generate dockets. If I excluded such items from the clustering step, I could significantly reduce cost (and complexity, for timekeepers with large numbers of emails and calendars). The downside would be that you'd no longer see "non-billable" matters in the docket list.

Have you found that billable matters are (incorrectly) being classified as "non-billable" in the list of matters you receive?

Yes

Apart from curiosity, do you see significant value in the "non-billable" matters being included in the list?

Yes